Monday, Tuesday, Thursday, and Friday – 8:00 a.m. to 5:00 p.m. (lunch 1-2)
Wednesday – 2:00 p.m. to 6:00 p.m.
The office attempts to schedule appointments at your convenience and when time is available. Preschool children should be seen in the morning because they are fresher and we can work more slowly with the child for their comfort. School children with a lot of work to be done should be seen in the morning for the same reason. Dental appointments are an excused absence. Missing school can be kept to a minimum when regular dental care is continued.
Since appointed times are reserved exclusively for
each patient we ask that you please notify our office 24 hours in advance of
your scheduled appointment time if you are unable to keep your appointment.
Another patient who needs our care could be scheduled if we have sufficient
time to notify them. We realize that unexpected things can happen, but we
ask for your assistance in this regard.
We invite you to stay with your child during the
initial examination. During future appointments, we suggest you allow your
child to accompany our staff through the dental experience. We can usually
establish a closer rapport with your child when you are not present. Our
purpose is to gain your child's confidence and overcome apprehension.
However, if you choose, you may come with your child to the treatment room.
For the safety and privacy of all patients, other children who are not being
treated should remain in the reception room with a supervising adult.
Payment for professional services is due at the time
dental treatment is provided. Every effort will be made to provide a
treatment plan which fits your timetable and budget, and gives your child
the best possible care. We accept cash, personal checks, debit cards and
most major credit cards.
If we have received all of your insurance information
on the day of the appointment, we will be happy to file your claim for you.
You must be familiar with your insurance benefits, as we will collect from
you the estimated amount insurance is not expected to pay. By law your
insurance company is required to pay each claim within 30 days of receipt.
We file all insurance electronically so your insurance company will receive
each claim within days of the treatment. You are responsible for any balance
on your account after 30 days, whether insurance has paid or not. If you
have not paid your balance within 60 days a re-billing fee of 1.5% will be
added to your account each month until paid. We will be glad to send a
refund to you if your insurance pays us.
Fact 1 - NO INSURANCE PAYS 100% OF ALL PROCEDURES
MOST IMPORTANTLY, please keep us informed of any insurance changes such as policy name, insurance company address, or a change of employment.
Palm Desert, CA
Pediatric Dentist ~ Dr. Gary Okamoto. Serving children in Palm
Desert and the surrounding cities and suburbs of
77564 Country Club Drive, Suite 190A Palm Desert, California 92211 - Ph: 760-360-0622 - Fax: 760-360-6282
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